Hyster enjoys a wonderful relationship with the majority of its clients due its focus on creating complete customer satisfaction through its world class manufacturing. Our goal is to anticipate the requirements of each and every client along with address them with forklifts that deliver the performance, the reliability and the value that they really demand.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and provide an on-going voice of customer research both on-line and in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to environmental, virtual and physical tests, in order to guarantee the lowest ownership cost and total reliability. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests take place in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality Each Time
To initiate excellence from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold all workers responsible for consistent quality, along with the 5s workplace organization in place to help us attain it.
Hyster provides a range of excellent features as standard with our products. By remaining dedicated to our focus on both safety and quality, and by being innovative from beginning to end, we provide several of the best material handling machines on the market. These are only a few of the reasons the corporation has become a leader in the industry.